Inbound + bookings
Sunrise Hospitals. 47,000 inbound calls routed to a multilingual voice agent since 2025-Q3.
Read case studyIssue 01 · Volume 01 · 2026
Voice agents for healthcare operators.
Built for clinics, hospitals, and direct-to-patient marketing teams that need carrier-grade routing without the IVR tax.
47,000 calls99.97% uptime₹0.5/min cap
Calls · live⌘K
+91 22 4000 123400:42
"Yes, this is Priya from Sunrise…"
+91 80 4111 567801:18
"I want to book an appointment"
+91 44 4222 3333ended
"Doctor is not available"
+91 33 4333 999900:09
"Transfer to billing please"
₹ 0.18 / min · carrier: airtelBYOK enabled
47,000calls runsince 2025-Q3
99.97%uptime 30dcarrier-grade
₹ 0.5per minutecarrier cap
< 200 msp95 latencyfirst-byte
24×7ops deskmumbai-1 + delhi
Built for
Three teams. One platform.
Outbound bulk + surveys
Northside Clinics. Post-discharge NPS survey voice agent running 24×7 across three regional carriers.
Read case studyLead-qual + callbacks
Greenleaf Wellness. Inbound leads qualified in under 40 seconds; warm callbacks booked directly.
Read case study§
"We dropped the legacy IVR in week one. VoiceLink has run 47,000 calls since with no carrier complaints. Our AHT dropped from 4:10 to 1:48."
— Sunrise Hospitals, ops lead
mumbai-1 · 47k calls · since 2025-Q3
Plans
Starter
For one clinic.
₹ 2,500 / mo
- + ₹ 0.6 / min carrier
- + ₹ 0.05 / min transcription
- + 1 DID included
- + 5,000 calls / mo
Scale
For multi-site ops.
Custom
- + ₹ 0.5 / min carrier
- + ₹ 0.03 / min transcription
- + BYOK LLM included
- + 10 DIDs included
- + 50,000 calls / mo
FAQ
Frequently asked, briefly answered.
Q →Do you support BYOK LLM?
Yes. OpenAI, Anthropic, or self-hosted. The key is encrypted at rest with AES-256-GCM and never logged.
Q →What carriers do you support?
Airtel, Jio, Vi, BSNL. The carrier is provisioned per DID at signup; failover is automatic on cause 38 / 41.
Q →Is there a setup fee?
No. There is no setup fee on either plan. The first DID is included; additional DIDs are billed at carrier cost.
Q →How is billing calculated?
Per-second on the actual answered media time, rounded up to the nearest 6 seconds. You see the exact carrier cost in the dashboard.
Q →What about compliance?
We are HIPAA-aligned. Tenant data is isolated per-database, the audit log is append-only, and we offer BAA on the Scale plan.
Q →Can I keep my existing phone number?
Yes. We support number porting for all major Indian carriers; typical port time is 5–7 business days.
Ready to route your first call?
Carrier-grade. Per-second billing. Zero IVR tax.